SMS Opt-In Policy

PeakProspects CRM is committed to obtaining appropriate consent before sending SMS messages to individuals. This policy describes our consent collection process, message purposes, recordkeeping practices, and opt-out procedures.

PeakProspects CRM will send SMS messages only to recipients for whom the required consent has been obtained and documented.

Consent may be collected through a website form, an online registration process, or another approved consent mechanism.

Where SMS consent is collected through a website form, the form will clearly disclose:

• The identity of the business sending messages.
• The purpose and types of messages recipients may receive.
• That message frequency may vary.
• That message and data rates may apply.
• How to obtain assistance.
• How to opt out of future messages.
• Any required terms and privacy policy links.

Consent to receive marketing text messages will not be a condition of purchasing goods or services.

The following disclosure may be used on an appropriate SMS enrollment form after it has been implemented:

“By checking this box, I agree to receive SMS messages from PeakProspects CRM regarding the services I requested and, if separately selected, marketing and promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent is not a condition of purchase. See our Privacy Policy at https://peakprospectscrm.com/privacy and Terms of Service at https://peakprospectscrm.com/terms.”

The checkbox must be optional, unchecked by default, and separate from acceptance of general terms. Marketing consent should be separately identifiable from transactional or service-related messaging consent.

PeakProspects CRM will maintain records of consent where applicable, including:

• The recipient's phone number.
• The date and time consent was obtained.
• The method and source of consent.
• The exact disclosure presented at the time of consent.
• The purpose and type of messaging authorized.
• Relevant consent changes, withdrawals, and opt-out requests.

These records will be retained in accordance with applicable legal requirements and internal retention policies.

Recipients may opt out of SMS communications by replying STOP or using another clearly disclosed opt-out method.

After an opt-out request is received, PeakProspects CRM will process the request promptly and cease the applicable messages, except for any narrowly permitted confirmation or communications allowed by law.

Recipients may reply HELP for assistance.

PeakProspects CRM will not treat the mere presence of a phone number in a purchased, imported, scraped, or otherwise acquired lead list as proof of SMS consent.

Customers using the platform are responsible for providing evidence of appropriate consent for messages they send. Where required, consent must specifically cover the business and messaging purpose involved.

Consent records and recipient information will be handled in accordance with the PeakProspects CRM Privacy Policy and applicable privacy and telecommunications laws.

Access to consent records will be restricted to authorized personnel and systems that need the information to operate the service or support compliance.

PeakProspects CRM will review its messaging practices and consent collection mechanisms periodically. Where applicable, we will maintain evidence of the actual opt-in experience, including screenshots, form wording, timestamps, and consent records.

This policy describes the intended consent process. It does not, by itself, establish that a particular recipient has opted in.

• Business name: PeakProspects CRM
• Website: https://peakprospectscrm.com
• Contact email: peakprospectsllc@gmail.com